If your mouse works here, it is the driver causing issues or something else conflicting with it. Using Safe Mode, Windows will load into a simple state with no third-party drivers.

Press “ F4” on your keyboard for Safe Mode when you see the first screen.

Select “ Startup Settings“ and Restart.” Your computer will reboot again.

Once rebooted, select “ Repair my computer -> Troubleshoot and Advanced options.”.

Select “ Recovery,” and then select “ Restart now.”.

Left-click the Windows Start Menu icon and select “ Settings.”.

Safe Mode will test whether Windows’ core is giving you issues. The final test is to start Windows in Safe Mode, a very low-level state where all third-party drivers, apps, and many Windows 10 features get turned off. Go to the mouse manufacturer’s website and download the latest Windows 10 driver for your mouse’s specific model. If it says you are already using the best driver, you have another step to perform. If Windows finds a new driver and installs it, all is well and good.

Select “ Search automatically for updated software” and let Windows find the most suitable one.

Right-click the mouse device and select “ Update driver.”.

Continue whether there is an issue or not. If the entry has a red circle or yellow triangle by it, there is an issue.

Find the category titled Mice and other pointing devices.

Right-click the Windows Start button and select “ Device Manager.”.

If it still doesn’t work, replace the mouse. If the mouse still doesn’t work, the device may be the problem. If you move the mouse and it works, the USB port is the issue. Just pull something that isn’t vital and avoid removing your USB keyboard, although it doesn’t matter that much. If you have to disconnect something else to make room, do that. If you’re using a USB mouse, unplug it from your computer and plug it into another USB port. The sheer number of services running on the average computer means it is too easy for an app or driver to get stuck. There are many reasons why it fixes problems, but the main one is that it refreshes all links, services, and open tasks in Windows. It cures many issues, and it is like a breath of fresh air. Step #1: Reboot Your ComputerĪ simple reboot has been the primary troubleshooting tool for Windows since those heady days of Windows 3.1. Follow each step in order and retest after each one. This article discusses troubleshooting steps in order or complexity and the likelihood of it being the issue.

If you find yourself in this “mouseless” situation, there are a few quick tests you can perform to see whether it is the computer or the mouse itself causing the problem.

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